Jewellery care
Made to last.
Made to last.
Here's how.
Solid silver and gold are made for everyday life. A little care keeps them shining for a lifetime.
The three golden rules
Last on, first off
Put your jewellery on after perfume, lotion, sunscreen and hairspray, and take it off first.
Rinse after the ocean
Wear it in the sea, then give it a quick rinse in fresh water. Take it off in pools and spas.
Store it dry & apart
Keep each piece in its pouch or box, somewhere cool and dry, so pieces don't scratch or tangle.
Care kit
A little care goes a long way.
Professional clean
Bring it back to us.
For intricate pieces, heavier tarnish, or simply a little extra care, bring your Kaikoa piece back to where it was made. We’ll clean and polish it, and give everything a check while it’s here.
Care questions
A few things worth knowing.
Still have a question about caring for your piece? Just ask us.
Contact usCan I wear my jewellery in the ocean?
Yes. Make sure clasps are fastened, take pieces off for rough water sports, and rinse them in fresh water afterwards.
Can I wear it in the pool or spa?
We recommend taking your jewellery off before swimming in a pool or spa. Chlorine and other chemicals can affect precious metals, particularly sterling silver, causing discolouration and dulling its finish.
Why has my silver gone dark?
Sterling silver naturally darkens over time as it reacts with the air and its surroundings. It’s completely normal and doesn’t mean anything is wrong with your piece — a gentle polish will bring back its shine.
How should I clean an oxidised piece?
Use a soft, damp cloth only. Avoid polishing pastes, baking soda and foil baths, as these can remove the intentionally darkened finish that brings out the detail in your piece.