Shipping & Delivery

Sterling Silver

If you require expedited delivery, please contact our customer service team at support@kaikoadesigns.com. We’ll do our best to accommodate your requested delivery date.

We offer free delivery for all order over $150 Australia Wide.

Expect your delivery to be shipped within 1-3 business days after purchase. You will receive a unique tracking number via email once your package has been dispatched.

Please allow an estimated 2-14 business days postage time, depending on location and please ensure you have the correct postal address information entered upon checkout.

Solid Gold

Kaikoa Designs jewellery is handcrafted in our Sunshine Coast Workshop.

As many pieces are made to order, please allow up to 14 business days for solid gold items to be created and shipped.

We offer fully insured, free express shipping on all solid gold orders.

Please allow an estimated 2-14 business days postage time, depending on location and please ensure you have the correct postal address information entered upon checkout.

If you need your order sooner, please reach out to customer service at support@kaikoadesigns.com, and we will let you know if we can meet your desired delivery date.

New Zealand

Please allow an estimated 10-16 business days postage time, depending on location and please ensure you have the correct postal address information entered upon checkout.

Please note that duties and taxes apply to orders over $1000 AUD.

If expedited delivery is required, please contact customer service at support@kaikoadesigns.com, and we will do our best to meet your requested date.

Worldwide

Estimated delivery time to international addresses is 10-16 business days

Once your parcel has been dispatched, you will receive a unique tracking number via email.

International Custom Fees and Duties

International orders may be subject to local customs duties and taxes, which are the responsibility of the recipient. All shipping and duties & taxes quotes are estimates provided by our external shipping partners.

At Kaikoa, we endeavour to help the planet and our oceans as much as we can, therefore where possible all packaging used will be compostable and recyclable.